Understanding our refund and cancellation terms for event tickets
Full refund available anytime before event
Refund terms vary by organizer policy
3-7 business days for approved refunds
At Unifesto, we understand that plans can change. Our refund policy is designed to be fair to both event organizers and participants while maintaining the integrity of the event planning process.
Important: Refund policies may vary by event organizer. Always check the specific event's refund policy before purchasing tickets.
You can cancel your registration for free events at any time before the event start time without any charges.
Cancellations for free events are processed immediately through your account dashboard.
There are no cancellation fees or penalties for free event registrations.
*Subject to event organizer's specific refund policy
If an event is cancelled by the organizer, all participants receive a full refund including all fees.
Refunds for organizer-cancelled events are processed automatically within 3-7 business days.
You'll receive immediate notification via email with refund details and timeline.
Access your Unifesto account and navigate to "My Tickets" section.
Find the event you want to cancel and click on "Request Refund" button.
Fill out the refund request form with reason for cancellation and submit.
Our team will review your request and process the refund according to the policy terms.
Each event organizer may have their own specific refund policy that supersedes our general policy. Always check the event-specific terms before purchasing.
Approved refunds typically take 3-7 business days to reflect in your account. The exact timeline may vary depending on your bank or payment method.
If you have any questions about our refund policy or need assistance with a refund request, our support team is here to help.